eva crm ltd | CRM without the drama

Welcome

.Why eva crm?

Winners of the Best Business Initiative at the G Awards 2024

We're a little different to your typical window installation CRM and for good reason. We embrace your uniqueness, ditch the jargon, automate the mundane, and keep your customer journey at the heart of everything we do.

eva crm is a thoughtful, process-led customer relationship management tool that empowers you to focus on what matters: stunning installations and happy customers.

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.Features

Functionality that will transform your business

Comprehensive CRM integration

Seamlessly integrates with Emplas your manufacturer of choice, streamlining the ordering and tracking processes with a unified management system - no more multiple logins or screens.
Real-time order tracking

Track orders in real-time, check delivery statuses and get notified when products arrive at the warehouse, enabling accurate and timely communication with your customers.
Automated workflow management

Automates many aspects of the customer journey, ensuring all relevant information is available without manual input. Enhancing efficiency and reducing errors.
Sales and lead management

A dedicated lead management module tracks every customer interaction, monitors the sales process, and refines strategies to improve conversion rates.
Dynamic reporting and analytics

Detailed reporting and analytics for sales pipeline and contract management, helping you understand performance, identify areas for improvement, and make informed decisions.
User-friendly interface

Intuitive and easy to use, reducing the learning curve for new users and allowing quick access to all customer and order information in a single place.
Tailored setup and training

Fully customisable setup to fit your unique processes, including data migration, process mapping, and extensive training for smooth adoption and optimal use.
Dedicated support team

Ongoing assistance from a dedicated support team, including a helpdesk for technical issues, additional training sessions, and personalised support for continuous improvement and user satisfaction.
Enhanced aftercare support

Robust aftercare and warranty management, with full tracking of warranties and alerts for key dates, ensuring continuous support post-installation.

Get started

From pre-sales to post-sales, eva crm has you covered

"

The eva crm system has streamlined our processes, making our workflow more efficient and integrated. With centralised customer information, automated tasks, and real-time insights, we can now focus on strategic activities and make data-driven decisions with ease.

The robust reporting tools have transformed our performance tracking, allowing us to generate comprehensive reports quickly. The team's thorough training and ongoing support have been invaluable, ensuring we are comfortable and proficient with the new system.

eva crm is a catalyst for our digital transformation, positioning us as a forward-thinking company. With eva crm, we are on the path to achieving greater efficiency, productivity, and success. Thank you to the entire team for making this transition seamless and empowering us with the tools to thrive in a digital age.

Harry Fowler - BJH

"

.FAQs

Common questions

Comprehensive CRM integration

Seamlessly integrates with Emplas your manufacturer of choice, streamlining the ordering and tracking processes with a unified management system - no more multiple logins or screens.
Real-time order tracking

Track orders in real-time, check delivery statuses and get notified when products arrive at the warehouse, enabling accurate and timely communication with your customers.
Automated workflow management

Automates many aspects of the customer journey, ensuring all relevant information is available without manual input. Enhancing efficiency and reducing errors.
Sales and lead management

A dedicated lead management module tracks every customer interaction, monitors the sales process, and refines strategies to improve conversion rates.
Dynamic reporting and analytics

Detailed reporting and analytics for sales pipeline and contract management, helping you understand performance, identify areas for improvement, and make informed decisions.
User-friendly interface

Intuitive and easy to use, reducing the learning curve for new users and allowing quick access to all customer and order information in a single place.
Tailored setup and training

Fully customisable setup to fit your unique processes, including data migration, process mapping, and extensive training for smooth adoption and optimal use.
Dedicated support team

Ongoing assistance from a dedicated support team, including a helpdesk for technical issues, additional training sessions, and personalised support for continuous improvement and user satisfaction.
Enhanced aftercare support

Robust aftercare and warranty management, with full tracking of warranties and alerts for key dates, ensuring continuous support post-installation.

Comprehensive CRM integration

Seamlessly integrates with Emplas your manufacturer of choice, streamlining the ordering and tracking processes with a unified management system - no more multiple logins or screens.
Real-time order tracking

Track orders in real-time, check delivery statuses and get notified when products arrive at the warehouse, enabling accurate and timely communication with your customers.
Automated workflow management

Automates many aspects of the customer journey, ensuring all relevant information is available without manual input. Enhancing efficiency and reducing errors.
Sales and lead management

A dedicated lead management module tracks every customer interaction, monitors the sales process, and refines strategies to improve conversion rates.
Dynamic reporting and analytics

Detailed reporting and analytics for sales pipeline and contract management, helping you understand performance, identify areas for improvement, and make informed decisions.
User-friendly interface

Intuitive and easy to use, reducing the learning curve for new users and allowing quick access to all customer and order information in a single place.
Tailored setup and training

Fully customisable setup to fit your unique processes, including data migration, process mapping, and extensive training for smooth adoption and optimal use.
Dedicated support team

Ongoing assistance from a dedicated support team, including a helpdesk for technical issues, additional training sessions, and personalised support for continuous improvement and user satisfaction.
Enhanced aftercare support

Robust aftercare and warranty management, with full tracking of warranties and alerts for key dates, ensuring continuous support post-installation.